24-Hour Emergency Call-Out

Gas can be dangerous – unfortunately there’s no way around that fact – so a leak or a fault within your system can have catastrophic consequences. That being the case, delaying an investigation or repair work if you suspect you have such an issue simply isn’t an option – it needs dealing with straight away. Thankfully however, the team at Adapt Gas Solutions know just how important prompt diagnosis and repair can be, and so we have the best emergency gas engineers Greater Manchester residents will find in the area on call 24 hours a day – so anytime day or night, help is only a phone call away.

Because of the potential danger involved though, we also completely understand that when you do discover an unexpected issue with your gas system or appliances it can be a very stressful time. However, as conscientious gas industry professionals we want to help potential clients deal with that stress, and get their issue resolved as quickly as possible. The step by step guide below will help you stay safe, understand what you need to do to call out the gas engineers Greater Manchester relies on in an emergency, and what happens when they’re on-site at your premises.

a bolt being tightened into a steel pipe that goes out away from the camera

Step One: ‘I think something’s wrong…’

‘I think something’s wrong, and I CAN smell gas.’
The very first thing to do here, is simply to remain calm. Next, you should open any doors and windows that you can – the more airflow you can get through your property at this point the quicker any gas contained indoors will be able to escape or dissipate. Once you’ve opened all the windows and doors that you can, you’ll need to turn the property’s mains gas supply off (this is done via your property’s mains gas tap, which is usually located somewhere near your meter). Lastly, you should evacuate the property in an orderly fashion, and you should not re-enter it until the gas engineers Greater Manchester trusts inform you that it is safe to do so.

‘I think something’s wrong, but I CAN NOT smell gas.’
The whole process becomes a lot more simple if no odour of gas is present. In such cases it’s enough to just stay away from the part(s) of your gas infrastructure that you suspect to be faulty, and call Adapt Gas for help – which we’ll cover in step two.

Step Two: Calling for Help

Once you arrive at this point, then it’s time to get in touch with the Adapt Gas team, on 07814 701 798. If you smell gas then you should also call the National Gas Emergencies Number on 0800 111 999, and follow any instructions they give you.

Once you’re through to Adapt Gas a member of our team will ask for your contact details, as well as a brief description of what’s wrong. Armed with this information, one of the best gas engineers Greater Manchester has to offer will then make their way to you as quickly as possible.

REMEMBER: If you smell gas or suspect you have a leak, DO NOT call us from inside any of the buildings affected. The advice of the emergency gas engineers Greater Manchester can rely on is to evacuate first, and then call us from outside, or another (unaffected) building.

Stressed woman on phone seeking help from emergency gas engineers
a bolt being tightened into a steel pipe that goes out away from the camera

Step Three: Once the Emergency Gas Engineers Greater Manchester Depends on Are on the Scene

Once the best emergency gas engineers Greater Manchester can boast arrive at your location then the hard part’s over, and you’re in safe hands. Adapt Gas engineers will first investigate your issue thoroughly – including any gas appliances or infrastructure that you (or they) suspect of being faulty. Next, they’ll identify and diagnose any issues that you may be having, and finally they’ll work to resolve them to the best of their ability.

As their investigation and remedial work is ongoing an Adapt Gas engineer may have some questions for you, or further safety instructions. You should answer any questions and comply with any further instructions as fully as you can – since they will help the gas engineers Greater Manchester and her businesses count on complete the work they need to do whilst also keeping you safe. Similarly, our engineer may need to call in further support, or leave your property for a short time as they work (this could be to pick up a part, for example). Don’t worry though – if they do need to leave the job site at any point then our engineer will advise you regarding what you should do in their absence.

Step Four: Addressing Billing

Despite being the best emergency gas engineers Greater Manchester has to offer, unfortunately we can’t provide quotes or take payment until the work has been completed. We don’t feel that it’s fair to our customers or our engineers to name a price ahead of time under such circumstances – as often we just don’t know what work will be required (or what it will cost) until we’re there on-site. However, once the work has been completed we will send an invoice out to you as soon as we can, and if you wish we’ll also talk you through the various payment options that we accept too.

4 connected gas tanks leading towards the camera on stable pressure
a bolt being tightened into a steel pipe that goes out away from the camera

Adapt Gas emergency gas engineers undertake fault investigation tasks (and where possible, repair work) in the following areas:

    • Hot water tanks
    • Air conditioning faults
    • Gas heating, burners & boilers (including LPG)
    • Gas plumbing & pipework
    • Steam
    • General short-notice servicing & maintenance
    • Catering certification

In addition, Adapt Gas engineers are also able to install gas appliances in emergency circumstances, including the following:

      • Boilers
      • Burners
      • Warm-air heating
      • Tube heaters
      • Biomass installations
4 connected gas tanks leading towards the camera on stable pressure

For more information regarding the best emergency gas engineers Greater Manchester has to offer, or the 24 hour call out service we operate, contact us today.

Get in touch with Adapt Gas today